$0.99 per order. No commission. Ever.
We built the fee structure around one principle: the platform should earn by making direct ordering work, not by taking a cut of your revenue. The math is simple by design.
One flat fee.
Every order. No exceptions.
You pay $0.99 per order processed through N4Cluster — your branded ordering site, the Neighborhood Hub, or any integrated channel. The fee is the same whether the order is $15 or $150. It does not scale with your revenue. It does not fluctuate with volume.
No monthly platform fee. No setup charge. No percentage skimmed from every ticket. What you take from the customer is what you keep — minus ninety-nine cents.
| Platform | Rate | $40 order | $80 order | $150 order |
|---|---|---|---|---|
| DoorDash | 30% | $12.00 | $24.00 | $45.00 |
| Uber Eats | 27% | $10.80 | $21.60 | $40.50 |
| Grubhub | 25% | $10.00 | $20.00 | $37.50 |
| N4Cluster | 0% | $0.99 | $0.99 | $0.99 |
The $0.50 neighborhood fee is ours — not yours.
Customers who order through N4Cluster channels see a $0.50 N4Cluster Neighborhood Fee at checkout. This is a platform infrastructure fee collected by N4Cluster — it is not a surcharge added by your restaurant.
You never see this money. You never handle customer questions about it. We make the fee attribution clear so customers know it goes to the neighborhood platform — not into restaurant margin.
- Labeled clearly as "N4Cluster Neighborhood Fee" — not a restaurant surcharge
- Visible to customers at checkout before they complete an order
- Directed entirely to platform infrastructure and neighborhood support
- N4Cluster handles all customer questions about this fee
- You are never responsible for explaining or defending it
- Opt-out available for restaurants who prefer to absorb it in pricing
The entire platform. No tiers. No upgrades.
$0.99 per order is not a stripped-down entry price with upsells behind it. It covers the full platform — everything N4Cluster runs.
Six things the pricing model will never do.
These are contractual commitments — not aspirational language. They exist to prevent the pricing model from drifting toward the marketplace pattern over time.
No monthly minimums
You pay $0.99 per order processed. If no orders come through, you pay nothing. There is no base fee, no activation charge, no idle platform fee.
No commission on revenue
Every dollar of revenue on a $200 order stays with you — minus $0.99. The fee is fixed to the transaction, not to the ticket size.
No pricing parity clauses
We will never require you to match or mirror pricing from third-party platforms. Your direct channel prices are yours to set.
No bundled service charges
N4Sync, N4Logic, and the Neighborhood Hub are included. There are no add-on modules, tiered feature unlocks, or upgrade tiers.
No hidden renewal increases
Pricing cannot change without 90–180 days of written advance notice. Increases are capped by formula — not at discretion.
Right to exit
If we ever materially change the pricing model, you have the right to exit your engagement under pre-defined terms without penalty.
Lock in $0.99 for 1 or 2 years.
By default, pricing is reviewed annually. If you want cost certainty for planning or multi-year commitments, you can lock the merchant fee at $0.99 for 1 or 2 years. No discounts for locking — the price is already flat. This is a predictability tool.
If pricing ever adjusts, here is the exact formula.
After any lock period, annual adjustments are permitted — but only within a defined formula. There is no discretionary increase. The cap is mathematical.
Pricing questions
Ready to run the numbers for your restaurant?
Tell us your current order volume and we'll show you exactly what N4Cluster would cost — and what you'd keep versus your current setup.