Pricing

$99/month + $0.50 per order. No commission. Ever.

We only make money when your direct ordering actually works — never by skimming your ticket. No revenue share, no fine print, no math you have to double-check at 11pm.

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Merchant fee

Two flat fees.
No commission. Ever.

You pay a flat $99 per month platform fee plus $0.50 per order processed through N4Cluster — your branded ordering site, the Neighborhood Hub, or any integrated channel. Neither fee scales with your revenue. Neither fluctuates with ticket size.

No setup charge. No percentage skimmed from every ticket. What you take from the customer is what you keep — minus fifty cents per order, plus one flat $99 platform fee each month.

$99/mo

Platform fee — merchant

$0.50

Per order — merchant fee

The entire platform — white-label ordering, Neighborhood Hub, N4Logic AI, N4Sync delivery coordination — is included at this price.

What you keep on a $40 / $80 / $150 order

After per-order fees (excludes N4Cluster's flat $99/month platform fee). Commission rates are typical published rates.

Platform	Rate	$40 order	$80 order	$150 order
High-commission marketplace	30%	$12.00	$24.00	$45.00
Mid-commission marketplace	27%	$10.80	$21.60	$40.50
Lower-commission marketplace	25%	$10.00	$20.00	$37.50
N4Cluster	0%	$0.50	$0.50	$0.50

Marketplace fees shown are platform commission only — additional payment processing, listing, and promotional fees often apply separately.

Customer fee

That $0.99 checkout fee? Ours to own, not yours to defend.

Every customer ordering through an N4Cluster channel sees a $0.99 N4Cluster Neighborhood Fee at checkout. That's on us — a platform fee we collect, not a surcharge you tacked onto their ticket.

You never touch that money, and you never field a single question about it. Customers see exactly where it goes — into the platform, not your margin.

Labeled clearly as "N4Cluster Neighborhood Fee" — not a restaurant surcharge
Visible to customers at checkout before they complete an order
Directed entirely to platform infrastructure and neighborhood support
N4Cluster handles all customer questions about this fee
You are never responsible for explaining or defending it
Opt-out available for restaurants who prefer to absorb it in pricing

Order checkout — what customers see

Order from Rosario's Kitchen

Truffle Fries$11.50

Chicken Milanese$22.00

House Salad$9.00

Subtotal$42.50

N4Cluster Neighborhood Fee

Platform infrastructure — not a restaurant surcharge

$0.99

Total$43.49

What the restaurant keeps

$42.00($42.50 minus $0.50 merchant fee; $99/mo platform fee billed separately)

What's included

The entire platform. No tiers. No upgrades.

$99/month plus $0.50 per order is not a stripped-down entry price with upsells behind it. It covers the full platform — everything N4Cluster runs.

White-label ordering site

Fully branded under your domain. Menu, categories, imagery, pricing — yours to control.

Neighborhood Hub presence

Your restaurant listed and discoverable in the local Hub — sorted by distance, not commission.

N4Logic AI Growth Autopilot

Demand monitoring, campaign activation, and risk protection — running in the background.

N4Sync delivery coordination

Driver dispatch, SLA tracking, and exception handling — on our risk, not yours.

POS integration and sync

Real-time menu and availability sync from your POS. No manual updates. No extra tablets.

Merchant dashboard

Order history, customer data, campaign controls, demand signals, and SLA reporting in one place.

Pricing protections

Six things the pricing model will never do.

These are contractual commitments — not aspirational language. They exist to prevent the pricing model from drifting toward the marketplace pattern over time.

One fee. Zero surprises.

The $99/month platform fee is quoted up front and never hidden. No add-on modules, no usage-based minimums, no surprise line items on your invoice.

Your revenue stays yours

Every dollar of revenue on a $200 order stays with you — minus $0.50. The fee is fixed to the transaction, not to the ticket size.

Your prices, your call

We will never require you to match or mirror pricing from third-party platforms. Your direct channel prices are yours to set.

Nothing's locked behind a paywall

N4Sync, N4Logic, and the Neighborhood Hub are included. There are no add-on modules, tiered feature unlocks, or upgrade tiers.

We can't ambush you with a price hike

Pricing cannot change without 90–180 days of written advance notice. Increases are capped by formula — not at discretion.

Protected Exit Right

If we ever materially change the pricing model, you have the right to exit your engagement under pre-defined terms without penalty.

Price lock — optional

Lock your rate. Sleep better for 1 or 2 years.

Pricing gets reviewed once a year by default. Want more certainty for your own planning? Lock the merchant fee — $0.50/order and the $99/month platform fee — for 1 or 2 years. You won't get a discount for locking in; the price is already as flat as it gets. This just buys you predictability.

1-year lock

Merchant fee fixed at $0.50/order and $99/month platform fee for 12 months. No adjustments regardless of volume or platform changes.

2-year lock

Merchant fee fixed at $0.50/order and $99/month platform fee for 24 months. Provides longer-horizon cost certainty for planning and negotiations.

Annual review

After the lock period, pricing adjustments are permitted annually — but only up to the CPI cap formula, with full advance notice.

Adjustment formula

If we ever adjust pricing, here's the exact math.

Once any lock period ends, we can adjust annually — but only inside a formula we don't get to bend. No discretionary increase. The cap is mathematical, not a mood.

Base formula

CPI change × adjustment multiplier

Cap

Never more than 2× CPI change in any single year

Minimum notice

90 days written notice for any increase

Material change notice

180 days written notice

Exit right

Available within 30 days of any material change notice

Any adjustment that falls outside this formula — or constitutes a material change to the pricing model — triggers the full 180-day notice requirement and activates merchant exit rights.

Pricing questions

Is there a setup fee?

None. You pay a flat $99/month platform fee plus $0.50 per order — that's it. The $99/month never moves. Have a slow month? Your order volume drops, so your per-order cost drops with it — but the platform fee stays put.

Does the fee change if my order volume increases?

No. $0.50 per order and $99/month stay flat no matter how busy you get. No volume tiers, no threshold penalties, no rate creep as you grow. Sell more, and your total cost goes up because you're doing more orders — never because the rate did.

What if I want to offer delivery — does that cost extra?

N4Sync delivery coordination is already included. Driver management, dispatch, and SLA tracking — covered. Paying the actual courier is a separate logistics cost, same as it would be anywhere, but the coordination behind it costs you nothing extra.

Is the $0.99 customer fee mandatory?

By default, yes — the $0.99 Neighborhood Fee shows up at checkout, and we handle it end to end. If you'd rather absorb it or fold it into your menu pricing, you can opt out of the customer-facing display. Your call.

How does the price lock work if I want to cancel?

The price lock only fixes your rate — it doesn't chain you to a minimum term unless a separate agreement says otherwise. Want out during a lock period? The terms depend on your specific agreement, and we'll walk you through them honestly before you ever lock in.

What counts as a material change that triggers the 180-day notice and exit right?

Anything that touches the core structure: moving to commission, switching the fee basis from flat/per-order to revenue-based, raising the $99/month platform fee outside the CPI formula, or changing who the customer fee is attributed to. Adjustments inside the CPI formula with 90-day notice don't count — those are business as usual.